WhatsApp Scam Reports

# Package Delivery Scam

## What is a Package Delivery Scam scam?

A message claims a parcel is stuck at customs or awaiting redelivery and asks for a small payment or personal details via a link — commonly a phishing page, not a real courier.

## Red flags to watch for

- A delivery notice references a courier you don't remember expecting a package from.
- The link asks for a small payment or your address and card details to "reschedule."
- The tracking number, if you search it directly on the courier's real site, doesn't exist.
- The message is a generic "your parcel" with no order number, sender name, or product.

## What to do

Go to the courier's real website and enter the tracking number directly -- don't use the link in the message. If you weren't expecting a delivery, treat the notice as fake by default.

## How common this is, officially

> IC3's "Non-Payment/Non-Delivery" category received 56,478 complaints in 2025, with reported losses of $503 million.

— FBI Internet Crime Complaint Center, [2025 Internet Crime Report](https://www.ic3.gov/AnnualReport/Reports/2025_IC3Report.pdf)

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## Frequently asked questions

### How is a scam type determined for a report?

The reporter selects it when filing, from a fixed list of common patterns -- not inferred automatically from the notes.

### What if a report matches more than one pattern?

Reporters pick the single closest match. Read the notes on each report for the full description, which often blends more than one tactic.

### How often is this page updated?

Immediately — every count here reflects the reports on file in real time, not a periodic snapshot.

## Report this to official agencies

This case file is a self-reported community record, not an official investigation. If you were targeted, consider also filing a report with a national or international fraud authority:

- [FBI Internet Crime Complaint Center (IC3)](https://www.ic3.gov) United States
- [Federal Trade Commission (FTC)](https://reportfraud.ftc.gov) United States
- [Action Fraud](https://www.actionfraud.police.uk) United Kingdom
- [Scamwatch (ACCC)](https://www.scamwatch.gov.au) Australia
- [Canadian Anti-Fraud Centre](https://antifraudcentre-centreantifraude.ca) Canada
- [CERT NZ](https://www.cert.govt.nz) New Zealand
- [National Cyber Crime Reporting Portal](https://cybercrime.gov.in) India
- [ScamShield](https://www.scamshield.gov.sg) Singapore
- [Anti-Deception Coordination Centre](https://www.cyberdefender.hk) Hong Kong
- [Europol](https://www.europol.europa.eu) European Union
- [INTERPOL](https://www.interpol.int) Global
- [econsumer.gov (ICPEN)](https://www.econsumer.gov) Cross-border complaints

## Been targeted by a scammer?

File a report with the number, name, and what happened — it's published immediately and warns the next person who searches.

[Report a scammer](https://scammercasefile.com/report)